Some Chromebook users have recently been suffering from an irritating glitch which has left them with laptops feeling too hot to the touch and batteries running out of juice at an alarming rate. The problem stems from a bug which causes the Google Play Store to use 100 percent of the CPU processing power at all times. This has left Chromebooks struggling to cope with even the most simple of tasks – not ideal if you rely on one of these machines for work.
Users flooded to the forums to complain about the infuriating problems and now it seems Google is working on a fix that’ll be rolled out soon.
Although the bug has yet to be been resolved for users, it appears there is a workaround which should stop the processor problems while you’re waiting for the final fix from Google to be rolled out worldwide in the coming weeks.
Posting a message on its support pages the US firm said: “Thank you for raising this issue, and for your patience as we work to resolve this. Our team has identified the issue and is rolling out a fix to affected devices.”
If you own an affected Chromebook here’s Google’s advice on how to fix it –
• At the bottom right, select the time.
• Select Settings .
• Select Apps on the left hand side
• Select Google Play Store
• Select Manage Android Preferences
• Select Apps & Notifications
• Select See all [# of Apps] apps OR Apps info
• Select Google Play Store .
• Select Disable
• In the window that appears select ‘Disable APP’
• Note: In the window that appears you’ll see: ‘If you disable this app, Android and other apps may no longer function as intended.” By selecting ‘Disable APP’, you will temporarily disable the Play Store, and this will be re-enabled once you complete this troubleshooting flow.
• In the window that appears select ‘Ok’
• Note: In the window that appears you’ll see: ‘Replace this app with the factory version? All data will be removed.’ By selecting ‘Ok’, you will temporarily replace the Play Store app with the factory version. Your other apps will not be affected.
• Remain in the same screen and select ‘Enable’, and then close the window.
Completing all of these steps will resolve this issue.
If you own a Chromebook that’s been suffering from the gremlins the give this a go and hopefully, it will fix things.
Published at Wed, 07 Oct 2020 06:28:50 +0000