TSB down: Online banking app and internet banking problems hit users

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TSB down reports are surging at the moment, with customers reporting issues with both the online banking app and internet banking services for TSB.

The official TSB Twitter has confirmed that they are aware of problems facing customers today and they are currently working to fix these issues.

Replying to one affected customers the @TSB Twitter posted: “We’re aware customers are currently experiencing problems across our mobile app and Internet Banking.

“We’re working to solve this as soon as possible and apologise for any inconvenience caused.”

While independent outage monitor Down Detector has registered a huge spike in TSB down reports.

At the time of writing, Down Detector UK has recorded a peak of around 1,400 TSB down reports.

Out of those affected some 62 percent are facing TSB internet banking issues while 35 percent are having mobile banking problems.

As the TSB issues hit users took to social networking site Twitter to report the problems they were facing.

One tweeted: “@TSB Is there a problem with internet banking? It’s not letting me log in to my account.”

While another posted: “@TSB having problems with trying to access my online account!”

One added: “@TSB Hi, my banking app doesn’t seem to be working. Is there a problem with the app just now?”

And another wrote: “@TSB Hello. I cannot access my banking app despite several attempts to login having re-installed the app. Help much appreciated please.”

According to the Down Detector outage map, Glasgow, London and Manchester are among the areas most affected by today’s TSB.

Down Detector stats also claim that the TSB outage began around midday today, with reports of issues with online banking and internet banking services rising since then.

Down Detector is an independent outage monitor which tracks social mentions to detect the moment popular services begin experiencing issues.

More to follow…

Published at Tue, 26 Jan 2021 14:13:00 +0000

TSB down: Online banking app and internet banking problems hit users

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