How AI Agents in Healthcare are Poised to Shake Up Healthcare Businesses

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In healthcare, patient intake is often a very tedious but still largely important step. After all, the first thing that most patients are asked is what kind of insurance they have. However, the repetitive task of taking down insurance information and entering it into the system can be a thing of the past with AI. By implementing AI agents in healthcare, patients can simply provide a copy of your ID cards or referral forms and have the insurance information automatically extracted. Besides this, it can also discover a customer’s insurance using patient graphics and help process numerous other types of documents.

Despite these capabilities, less than 1% of all enterprise applications within the healthcare field contain agentic AI. While 3 in every 5 physicians have utilized AI at some point, this usage mainly consists of people using AI as chatbots. However, because of the rapid advancements in the technology, as much as 71% of all healthcare workers believe agentic AI will be essential in the next 5 years. Similarly, it is estimated that the proportion of apps with agentic AI will grow to 33% in the same timeframe. So, how can businesses get their hands on this technology before their competition?

Companies like Orbit Healthcare are making this easy with their proprietary AI. Since this AI was designed with healthcare businesses in mind, they emphasize streamlining operations and freeing up workers to provide patient care. Numerically, they save over 50 hours weekly and can slash costs by up to 70%. Common tasks like prior authorizations, processing referrals, and verifying patient benefits can be entirely automated on behalf of your workers. This frees up your staff to improve patient experience and better customize patient treatment plans. Ultimately, taking advantage of agentic AI in healthcare is the best way to get your staff back to saving lives.

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Source: Orbit Healthcare