The Surprising Secret To Create A Safe Working Environment


Because your working environment has a powerful effect on your ability to be productive, it is essential for leaders to understand how to create psychologically safe team cultures and to honor the diversity of individual team members when it comes to where and how people need to work.

What is Three Kindnesses

Everyone desires a safe, inclusive workplace culture, but many leaders are so busy managing conflict and merely maintaining the status quo that finding the time and right resources can be overwhelming. The Three Kindnesses methodology is centered around three foundational cultural components that every organization needs in order to be truly successful: safety, empathy, and diversity.

Kindness moves us from good intentions to appropriate interventions. We do that by making people feel safe, connecting deeply with them through empathy, and honoring their unique wiring, skills, and lived experiences.

Interpersonal issues can be diffused, and most organizations see a reduction in absenteeism and an increase in engagement by creating psychologically safe environments where employees feel safe to bring their authentic selves. Three Kindnesses provides a model for helping organizations to develop and improve their cultures by infusing kindness into policies and processes that affect employees.

Everyone has different needs, speeds, and creeds, and by cultivating empathy, you can make people be seen just as how they want to be seen. The philosophy of three kindnesses is based on honoring diverse needs, communication styles, and people’s lived experiences.

The goal of Three Kindnesses is to show how the diversity of all kinds strengthens us, our organizations, and our communities by helping people see and celebrate the differences in each other, respond to those differences with kindness, and most importantly, to show how the diversity of all kinds strengthens us, our organizations, and our communities. The world is a kinder place when we seek to understand one another.

How To Achieve Safe Working Environment

Many leaders behave in a  “just get it done” manner and worry very little about how that approach may actually hurt their cause instead of helping it.  General Eisenhower once said, “Leadership is the art of getting someone else to do something you want to be done because he wants to do it.”  In other words, you are more likely to get the work done by behaving empathetically and by aligning the necessary work with the values and motivations of the people doing the work. By engaging through values, motivation, and kindness, empathy becomes your greatest leadership skill and a powerful tool of productivity.

Leaders who connect the workload to their employees’ values can minimize disengagement and maximize the passion and engagement of their teams. Cultivating empathy as part of your leadership skill set will always get you further than simply demanding blind allegiance. Kind leaders establish empathetic relationships with their people to create long-term engagement with them rather than just short-term compliance. 

When a team is in crisis, it means that someone doesn’t feel safe. Your team will be able to bring their authentic selves to work every day and collaborate more effectively if psychological safety is prioritized. Working with Three Kindnesses teaches you how to create a psychologically safe environment, cultivate empathy, and honor diversity to help you increase engagement and decrease instances of interpersonal conflict. 

Everyone is Wired Differently

Neurodiversity means that everyone’s brain wiring, emotional and physical needs, and daily challenges can all look very different. Discovering your own neurodivergence –which means not being neurotypical – can help you uncover a variety of mysteries about your behavior, which can increase both your confidence and your productivity. 

Understanding the spectrum of neurological wiring – from neurotypical to neurodivergent –can be life-changing because as we increase our understanding and engage empathetically around neurodiversity we begin to unlock secrets about how and why we behave the way we do.  In turn, this new self-awareness can help us become more productive, more creative, and more likely to understand the need to be kind to both ourselves and other people.

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