Some Lloyds and Halifax customers are facing a frustrating afternoon with the banking apps and online services currently down and not working. The gremlins appear to have begun at around 12:15pm with customers of these popular banks unable to log in to check their accounts, move money or view statements.
Down Detector, which tracks outages and issues affecting online services from mentions across social media, shows a huge surge in complaints about Lloyds and Halifax. At its peak, some 2,000 customers from Lloyds alone have voiced concerns about the online and mobile banking portals
There’s currently no word on what’s causing the outage with the Lloyds showing no current issues. When visiting the Lloyds status page, users are being told that all app and online banking is working normally with no planned work taking place on these services.
However, despite the lack of official information, plenty of customers have taken to social media to complain of the issues with many saying that the banking apps are logging them off with an error stating that the bank is “having technical problems”.
Speaking on Twitter one Lloyds user said: “@LloydsBank having problems logging on to app and online not working either. Are you aware? When will it be fixed
Whilst another added: “@LloydsBank it would appear your internet services are down. Any ideas when this will get fixed? Thanks.”
Unfortunately, there doesn’t appear to be an easy fix to resolve the problem. However, Express.co.uk will keep this article updated with any news about ways to circumvent the online error pages that are plaguing thousands of Lloyds and Halifax customers nationwide this afternoon.
Published at Mon, 22 Feb 2021 12:55:00 +0000